Quality Policy
The basic orientation of HYDRUS INC. is to be recognized for quality in underwater-related services to marine vessels, piers, ports, and harbors, as well as to the industrial sector primarily involving underwater and above-water services, delivered by experienced commercial divers using specialized equipment.
This will be achieved through:
- Consideration of the context of the organization and alignment of the Quality Management System with the strategic direction of HYDRUS INC.
- Continuous upgrading of the Quality Management System at all stages, ranging from order receipt, service delivery, project acceptance, and after-service support.
- Establishing, applying, maintaining, and continually improving the effectiveness of the Quality Management System (ISO 9001).
- Management of the organization along with employee-established quality objectives and defined responsibilities for their fulfillment.
- Ensuring that our Policy and Procedure Manuals reflect what we actually do.
- Satisfying customer and applicable statutory and regulatory requirements.
- Continual enhancement of customer satisfaction.
- Commitment to increasing the quality of services in order to exceed customer expectations.
- Tracking and applying new technologies while educating employees.
- Careful selection of suppliers.
- Making continuous improvement a part of every day and every job.
- Understanding how our jobs fit into the overall workflow at HYDRUS INC.